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Privacy Policy

Privacy Policy

Effective Date: August 14, 2026

Varex Solutions LLC ("Varex Solutions," "Varex," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit www.varex.solutions, communicate with us, submit information through our website, use our services, or participate in our SMS or MMS messaging programs.

By using our website or providing information to Varex Solutions, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends upon how you interact with Varex Solutions.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Name

  • Business or organization name

  • Job title

  • Email address

  • Telephone or mobile number

  • Mailing or business address

  • Information submitted through contact forms

  • Consultation or appointment information

  • Service requests

  • Project or business requirements

  • Communications you send to us

  • Customer service inquiries

  • Marketing preferences

  • SMS or MMS messaging preferences and consent records

If you become a customer, contractor, partner, or other business relationship of Varex Solutions, we may collect additional information reasonably necessary to manage that relationship.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting providers, analytics providers, security systems, or other technology providers.

This information may include:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of access

  • General geographic information derived from an IP address

  • Website interactions

  • Cookies and similar technologies

  • Security and diagnostic information

We may use this information to operate, maintain, secure, analyze, and improve our website and services.

3. How We Use Information

Varex Solutions may use personal information to:

  • Respond to inquiries

  • Provide requested information

  • Schedule consultations or meetings

  • Provide professional services

  • Communicate with customers and prospective customers

  • Manage projects and customer relationships

  • Provide customer service and support

  • Send service-related notifications and updates

  • Process business transactions

  • Maintain business records

  • Improve our website, services, and customer experience

  • Analyze website performance and usage

  • Protect our systems, customers, and business from fraud, abuse, or security threats

  • Comply with applicable laws and legal obligations

  • Establish, exercise, or defend legal rights

  • Send marketing communications where permitted by law and consistent with your communication preferences

  • Send SMS or MMS communications where you have provided appropriate consent

We do not use personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.

4. SMS and MMS Messaging Privacy

Varex Solutions may offer SMS and MMS messaging programs to customers, prospective customers, business contacts, and others who choose to receive text messages from us.

Depending upon the consent you provide, messages may include:

  • Responses to inquiries

  • Customer service communications

  • Consultation or appointment reminders

  • Scheduling information

  • Project or service updates

  • Transactional notifications

  • Follow-up communications

  • Information regarding Varex Solutions services

  • Marketing or promotional communications where separately authorized

SMS Consent

Varex Solutions obtains consent before sending recurring SMS or MMS messages when consent is required.

Providing a mobile telephone number to Varex Solutions does not, by itself, constitute consent to receive promotional text messages unless the circumstances and applicable law provide otherwise.

Where marketing or promotional SMS consent is requested, consent will be obtained through an affirmative opt-in process.

Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from Varex Solutions.

Message Frequency

Message frequency varies depending upon your interactions with Varex Solutions and the messaging program in which you participate.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge messaging, data, or other fees according to your wireless service plan.

Opting Out

You may withdraw your consent to receive text messages from Varex Solutions at any time.

Reply STOP to unsubscribe.

After you opt out, we may send one final confirmation message indicating that your opt-out request has been processed.

You may subsequently opt in again if you wish to resume receiving text messages.

Help

For assistance regarding text messaging:

Reply HELP for help, visit www.varex.solutions, or contact Varex Solutions at (855) 222-6444.

5. Mobile Information and SMS Consent Data

Varex Solutions treats mobile telephone information and SMS consent information as confidential.

We do not sell, rent, share, or otherwise provide your mobile phone number or SMS messaging consent information to third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties or affiliates for marketing or promotional purposes.

This restriction includes information relating to:

  • Mobile telephone numbers

  • SMS and MMS opt-in records

  • Messaging consent

  • Messaging preferences

  • Opt-out requests

  • Information demonstrating when, where, or how SMS consent was obtained

We may provide information to vendors and service providers that perform services on our behalf when reasonably necessary to operate our messaging program, such as telecommunications providers, SMS delivery platforms, hosting providers, and other technical service providers.

Such providers may only use the information as necessary to provide services to Varex Solutions and are not authorized to use your mobile information or messaging consent for their own marketing or promotional purposes.

We may also disclose information when required by applicable law, regulation, subpoena, court order, or other valid legal process.

6. How We Share Information

Varex Solutions does not sell personal information as part of its ordinary business operations.

We may disclose information in the following limited circumstances.

Service Providers

We may use third-party companies to help us operate our business, including providers of:

  • Website hosting

  • Cloud infrastructure

  • Cybersecurity

  • Business software

  • Customer relationship management systems

  • Analytics

  • Email delivery

  • Telecommunications and messaging

  • Accounting

  • Payment processing

  • Professional services

These providers may receive information only as reasonably necessary to provide services to Varex Solutions.

Business Partners

We may disclose business information to partners, subcontractors, or other organizations when reasonably necessary to provide services requested by a customer or perform obligations under a business relationship.

Where appropriate, such disclosures are governed by contractual confidentiality or data-protection requirements.

This provision does not permit the disclosure of SMS opt-in information or mobile telephone information to partners or affiliates for their marketing or promotional purposes.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to legal process

  • Protect the rights or property of Varex Solutions

  • Protect the safety of our customers, employees, contractors, or others

  • Investigate fraud or security incidents

  • Enforce agreements

  • Establish or defend legal claims

Corporate Transactions

If Varex Solutions is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable legal requirements.

Any successor entity would remain subject to applicable restrictions concerning SMS consent and mobile information.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate website functionality

  • Remember preferences

  • Maintain website security

  • Analyze website traffic

  • Understand how visitors use our website

  • Improve website performance and usability

Your browser may allow you to block, restrict, or delete cookies.

Blocking certain cookies may affect the functionality of portions of the website.

8. Analytics and Third-Party Technologies

We may use analytics or similar technologies to understand website traffic and improve our services.

These technologies may collect device, browser, usage, and approximate location information.

Third-party services may process information according to their own privacy policies as well as contractual obligations applicable to their relationship with Varex Solutions.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services

  • Maintaining customer relationships

  • Fulfilling contractual obligations

  • Maintaining financial or business records

  • Documenting communications and consent

  • Resolving disputes

  • Protecting legal rights

  • Satisfying regulatory or legal requirements

  • Preventing fraud and maintaining security

SMS consent and opt-out records may be retained as reasonably necessary to demonstrate compliance with applicable messaging requirements and honor communication preferences.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our information-management practices.

10. Data Security

Varex Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.

These safeguards may include access controls, authentication systems, security monitoring, encryption, network protections, employee or contractor access restrictions, and other security measures appropriate to the nature of the information involved.

No website, electronic transmission, storage system, or security mechanism can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

11. Your Privacy Choices

You may have choices regarding how Varex Solutions communicates with you.

Email

Marketing emails may contain an unsubscribe mechanism where required. You may also contact us to request removal from marketing communications.

Text Messages

You may opt out of SMS or MMS communications by replying STOP.

Cookies

You may control certain cookies through your browser settings or other controls made available through our website.

Updating Your Information

You may contact Varex Solutions if you believe personal information we maintain about you is inaccurate or requires updating.

12. Privacy Rights

Depending upon where you reside and applicable law, you may have rights concerning personal information maintained about you.

These rights may include the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Obtain information concerning how personal information is used

  • Obtain information concerning categories of third parties to whom information is disclosed

  • Withdraw certain consent

  • Opt out of certain communications

  • Exercise other privacy rights provided by applicable law

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before processing certain requests. We may also retain information where retention is permitted or required by law.

To submit a privacy request, contact Varex Solutions using the information provided below.

13. Children's Privacy

The Varex Solutions website and services are intended for business and professional audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that information has been collected from a child under 13 in circumstances prohibited by applicable law, we will take reasonable steps to delete the information.

14. Third-Party Websites

Our website may contain links to websites, services, platforms, or resources operated by third parties.

Varex Solutions does not control the privacy or security practices of those third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

15. International Visitors

Varex Solutions is based in the United States.

If you access our website from outside the United States, information you provide may be processed or stored in the United States or other jurisdictions in which our service providers operate, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services

  • Our business practices

  • Our technology

  • Applicable laws or regulations

  • Messaging requirements

  • Privacy standards

When we revise this Privacy Policy, we will update the Effective Date at the top of this page.

Material changes concerning how personal information is used will be handled in accordance with applicable law.

Changes to this Privacy Policy will not independently constitute consent to receive promotional or recurring SMS messages.

17. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, contact:

Varex Solutions LLC
159 4th Avenue North
Suite 100
Nashville, Tennessee 37219

Phone: (855) 222-6444
Website: www.varex.solutions

For questions regarding SMS communications, reply HELP to a Varex Solutions text message or contact us using the information above.

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159 4th Avenue North
Suite 100
Nashville, Tennessee 37219

(855) 222-6444

 

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