Effective Date: August 14, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at www.varex.solutions and any services, communications, features, or resources offered by Varex Solutions LLC ("Varex Solutions," "Varex," "we," "us," or "our").

By accessing or using our website, submitting information through our website, engaging our services, or otherwise interacting with Varex Solutions, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Varex Solutions

Varex Solutions provides information technology consulting, advisory, implementation, optimization, assessment, and related professional services, including services involving IT Service Management (ITSM), Enterprise Service Management (ESM), ServiceNow, Jira, business processes, technology platforms, and related disciplines.

Information presented on this website is provided for general informational purposes. Specific consulting engagements may be governed by separate agreements, including Master Services Agreements, Statements of Work, Non-Disclosure Agreements, or other written contracts. If a separate written agreement conflicts with these Terms regarding a specific engagement, the applicable written agreement will control.

2. Eligibility and Acceptable Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not:

• Use the website in violation of any applicable law or regulation.

• Attempt to gain unauthorized access to the website, systems, networks, accounts, or data.

• Interfere with or disrupt the operation or security of the website.

• Introduce malicious code, malware, automated attacks, scraping systems, or other harmful technology.

• Misrepresent your identity, organization, or authority to act on behalf of another person or entity.

• Use information obtained through the website for unlawful, fraudulent, or abusive purposes.

We reserve the right to restrict or terminate access to the website for conduct that we reasonably determine violates these Terms or threatens Varex Solutions, our customers, our systems, or others.

3. Electronic Communications

When you provide Varex Solutions with an email address, telephone number, or other contact information, you authorize us to communicate with you electronically regarding inquiries you initiate, services you request, business relationships, transactions, appointments, consultations, customer support, and other matters for which you have provided appropriate consent.

Consent to receive marketing or promotional communications may be obtained separately as required by applicable law.

4. SMS and MMS Messaging Terms

Varex Solutions may offer SMS and MMS text messaging programs for individuals who choose to receive text messages from us.

Program Description

Depending upon the consent you provide and your relationship with Varex Solutions, messages may include:

• Responses to inquiries

• Consultation or appointment information

• Scheduling and reminder messages

• Customer service communications

• Project or service-related updates

• Account or transactional notifications

• Follow-up communications

• Information concerning Varex Solutions services

• Marketing or promotional communications where you have separately consented to receive them

Varex Solutions will only send recurring text messages for subjects and purposes for which appropriate consent has been obtained.

Consent to Receive Messages

By affirmatively opting in to a Varex Solutions SMS program, you consent to receive text messages from Varex Solutions at the mobile telephone number you provide.

Where required, consent may include authorization for Varex Solutions to send recurring SMS or MMS messages using automated technology.

Consent to receive marketing or promotional text messages is not a condition of purchasing any property, goods, or services from Varex Solutions.

Consent applies only to communications from Varex Solutions and to the messaging purposes described when consent is obtained.

Message Frequency

Message frequency varies based upon your interactions with Varex Solutions, the services you request, and the type of messaging program in which you participate.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier's standard messaging, data, and other charges may apply to messages you send or receive. Varex Solutions is not responsible for charges imposed by your wireless carrier.

Opting Out

You may withdraw your consent to receive SMS or MMS messages at any time.

Reply STOP to unsubscribe.

You may also use other recognized opt-out requests or otherwise clearly communicate that you no longer wish to receive text messages from us.

After an opt-out request is received, Varex Solutions may send one final message confirming that your request has been processed. You will not receive additional messages covered by that consent unless you subsequently choose to opt in again.

Opting out of text messages does not prevent Varex Solutions from communicating with you through other channels when permitted by law or necessary to provide services you have requested.

Help

For assistance with our messaging program:

Reply HELP for help, contact Varex Solutions through www.varex.solutions, or call (855) 222-6444.

Changing Your Telephone Number

You are responsible for notifying Varex Solutions if you discontinue or change a mobile telephone number that you previously provided to us.

Mobile Carrier Responsibility

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your mobile carrier and other telecommunications providers and cannot be guaranteed by Varex Solutions.

Privacy of Mobile Information and Messaging Consent

Varex Solutions respects the privacy of individuals participating in our messaging programs.

Mobile telephone information, text messaging originator opt-in data, and consent information will not be sold, rented, shared, or transferred to third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers acting on our behalf when reasonably necessary to operate our communications systems, deliver requested messages, provide our services, maintain security, or comply with applicable law. Such service providers are not authorized to use SMS opt-in information for their own marketing or promotional purposes.

Additional information concerning our collection and use of personal information is available in our Privacy Policy.

5. No Guarantee of Results

Varex Solutions provides professional expertise, recommendations, implementation services, analysis, and other technology-related services. Business and technology outcomes depend on numerous factors outside our control.

Unless expressly provided in a separate written agreement, Varex Solutions does not guarantee any specific financial savings, return on investment, operational improvement, technical result, business result, or other outcome from information presented on this website or from preliminary consultations.

Any estimates, projections, assessments, savings opportunities, or potential results are illustrative or based upon information available at the time and are not guarantees of future performance.

6. Intellectual Property

Unless otherwise indicated, the website and its content, including text, graphics, logos, designs, methodologies, assessments, frameworks, software, documentation, photographs, videos, trademarks, trade names, and other materials, are owned by or licensed to Varex Solutions and are protected by applicable intellectual property laws.

You may view and use publicly available website content for legitimate personal or business evaluation purposes.

You may not reproduce, publish, distribute, modify, sell, license, reverse engineer, or commercially exploit Varex Solutions proprietary materials without prior written permission, except where permitted by applicable law.

7. Third-Party Products and Services

Our website or services may reference or interact with third-party products, platforms, companies, websites, or services.

References to third-party products or services do not necessarily constitute an endorsement, sponsorship, partnership, or affiliation unless expressly stated.

Varex Solutions is not responsible for the content, availability, security, privacy practices, or performance of third-party websites or services.

8. Website Availability

We may modify, suspend, discontinue, or restrict any part of the website at any time.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL INFORMATION MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE."

VAREX SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY, EXCEPT TO THE EXTENT THAT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VAREX SOLUTIONS AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE.

THIS LIMITATION DOES NOT MODIFY ANY LIABILITY EXPRESSLY ASSUMED BY VAREX SOLUTIONS UNDER A SEPARATE WRITTEN AGREEMENT WITH A CUSTOMER.

Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply to you.

11. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Varex Solutions and its members, officers, employees, contractors, representatives, and affiliates from claims, liabilities, losses, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person or entity.

12. Privacy

Your use of this website is also subject to the Varex Solutions Privacy Policy.

The Privacy Policy describes how Varex Solutions collects, uses, maintains, and discloses personal information and should be reviewed together with these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles.

To the extent permitted by law and unless another written agreement provides otherwise, disputes arising specifically from use of this website or these Terms will be subject to the jurisdiction of the state or federal courts having jurisdiction in Davidson County, Tennessee.

14. Changes to These Terms

Varex Solutions may update these Terms periodically to reflect changes in our website, services, business practices, legal requirements, or communications programs.

When we make material changes, we will update the Effective Date shown at the top of this page.

Your continued use of the website following publication of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Changes to these Terms will not independently create consent to receive marketing or recurring text messages where separate consent is required.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

Questions regarding these Terms or our messaging practices may be directed to:

Varex Solutions LLC
159 4th Avenue North
Suite 100
Nashville, Tennessee 37219

Phone: (855) 222-6444
Website: www.varex.solutions